karaza
AI fundamentals

Chatbot

What is a chatbot?

Software that holds a text or voice conversation. Older chatbots follow scripted paths; AI chatbots generate their replies with a language model.

Example

A dental clinic’s booking bot offers three fixed options. An AI assistant can also answer open questions, such as what to do before a cleaning.

Reviewed by Mahmoud, founder of Karaza, L3 in Education and TeachingUpdated